Frequently Asked Questions

How can I register on the website?

To complete the application form, you are required to register on the Creditron website: enter your name, phone number and email address in the appropriate fields. After that, a letter with a confirmation link will be sent to the specified email address.

How can I get a loan online after registration?

Upon verification of email address and mobile phone number, it is necessary to confirm the bank card details. This is necessary to pay for the services provided by the online service. Once the funds are credited to the account of the service, you will be provided with a personal financing program which is formed based on the credit history and delays. It will be available in your personal account.

What are the conditions for obtaining a loan online?

Please note that the Creditron online service is not a lender and makes no payments on its own. Loan services are provided by partner companies based on the data provided by our service. We select the loans that are the most suitable for you. Please note that all financial organizations conduct their activities on the basis of relevant licences in accordance with the requirements of the applicable law.

Can I get a loan with a bad credit history?

Our service cooperates with more than 30 partner companies, among which there are the most loyal financial organizations. After having registered and paid for online services, we will select for you the most convenient loan offers that will help restore the borrower's reputation.

I can’t enter my credit card details

Payment for Creditron Services is made only with personalized VISA or MasterCard bank cards. To do this, enter the 16-digit card number in the corresponding field.

What is My Credit Rating section?

This section contains information that characterizes your "Financial Health". It displays data such as your financial discipline, information on debts and late payments.

Why does Creditron Online Service charge payments every 15 days?

The project provides paid services on a 15-days basis. The user of the service who paid for the subscription gets access to a number of useful functions and tools: obtaining their credit rating, possibility to send a single application to numerous credit organizations, a list of recommended loan offers, exclusive useful articles. All this is available to users on the basis of a monthly subscription, which can be denied at any time in your personal account.

Why don’t you accept applications by telephone?

The service is automated in such a way that only self-completion of an application in accordance with the algorithm of actions proposed on the website can ensure the most correct functioning of the system. Creditron Service provides for no possibility to make applications by phone, but in the event of any questions and proposals, it is possible to contact our support team that will contact you as soon as possible.

What to do if I do not remember the phone number and email address used for registration?

If you do not remember your account details, please contact the customer support service. Creditron specialists will help you solve this problem.

After bank card identification, I changed my mind about using your services

If you decided to decline Creditron online service, you need to go to the User’s Personal Account, open "My Data" tab and select "Delete Account". After that, the bank card will be detached from the account and payments will be stopped.

What to do if, after entering the email address, a letter with a confirmation link didn’t come?

You need to check the Spam folder, and if the letter containing the confirmation link got there, take it and add the recipient to the list of checked contacts.

Can I delete my application form placed on the service?

If you are no longer going to use the services provided by us and want to delete the personal data placed on it, go to your Personal Account, select "My Data" section and click "Delete Account". After carrying out these steps, your personal data will be deleted and the bank card will be unbound from the account.

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